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Scratch and Dent Appliances

The Smart Shopper’s Secret: How to Score Big on Scratch and Dent Appliances

In today’s world of rising costs and shrinking budgets, shoppers are constantly looking for ways to save. When it comes to large purchases—like refrigerators, ovens, washers, and dryers—one of the best-kept secrets among savvy consumers is scratch and dent appliances.

These hidden gems offer all the functionality of brand-new machines, often with only minor cosmetic blemishes—and they can cost hundreds or even thousands less. Whether you're furnishing a new home, upgrading outdated appliances, or helping a friend get started, knowing how to shop smart in this space can pay off big time.

What Are Scratch and Dent Appliances?

Scratch and dent appliances are brand-new or slightly used items that have been damaged in some way during manufacturing, shipping, or storage. This damage is almost always cosmetic: a dent in the side of a fridge that will be hidden once installed, or a scratch on the side of a dryer that faces the wall. In rare cases, appliances may have been returned by customers for minor defects or cosmetic reasons and then inspected, repaired, and resold at a discounted price.

It’s important to understand that these appliances are usually fully functional and come with a warranty. You’re not buying junk—you’re buying value.

Why Buy Scratch and Dent?

The number one reason: savings. Depending on the appliance, you can expect to save 15% to 50% off the retail price—and sometimes even more during seasonal clearances or outlet events.

But there’s more:

  • Eco-conscious buyers love them because purchasing these appliances helps prevent waste and supports sustainability efforts.
  • Home flippers and landlords use them to stretch renovation budgets without compromising quality.
  • New homeowners see it as a way to afford premium brands without the sticker shock.

What to Look For

Before you buy, here are a few tips to ensure you're getting the best deal—and not a lemon:

  1. Inspect the appliance in person whenever possible. If you can’t, ask for multiple photos from all angles.
  2. Ask about the warranty. Most scratch and dent appliances come with the full manufacturer’s warranty, but verify it. If not, ask if an extended warranty is available.
  3. Test it if you can. Plug it in, open and close doors, turn knobs, and check the interior.
  4. Measure your space. A deeply discounted fridge won’t help if it doesn’t fit through your doorway or in your kitchen nook.
  5. Check delivery and return policies. Many stores offer affordable delivery even for discounted appliances, but always read the fine print.

Where to Find Them

Now for the big question—where can you buy scratch and dent appliances? Here are some of the best places to look:

1. Appliance Outlet Stores

Big brands like Whirlpool, GE, Samsung, and LG often have official outlet centers where scratch and dent models are sold at steep discounts. These outlets may be standalone stores or clearance sections within larger retail locations.

2. Local Appliance Stores

Many family-owned or regional appliance stores carry a section of discounted models, often called “open box,” “floor models,” or “clearance inventory.” They may even be more willing to negotiate price or delivery than big box retailers.

3. Big Box Retailers

Lowe’s, Home Depot, Best Buy, and Sears often have a scratch and dent section or an open-box policy. Ask an associate to show you the markdowns—they’re not always on the main floor.

4. Online Marketplaces

Websites like Facebook Marketplace, Craigslist, and OfferUp can be great places to find heavily discounted appliances from individuals or resellers. Just be cautious: always inspect the item thoroughly and confirm it works before exchanging money.

5. Refurbishment Warehouses

Some companies specialize in collecting, repairing, and reselling returned or damaged appliances. Look for local refurb shops or regional distribution centers that sell direct to consumers.

Timing Is Everything

Shopping at the right time can improve your odds of finding a great deal. Watch for:

  • End-of-year clearance events
  • New model releases (older models are marked down)
  • Holiday weekends (Memorial Day, Labor Day, Black Friday)
  • Back-to-school season (perfect for apartment-sized appliances)

Final Thoughts

Scratch and dent appliances aren’t just for bargain hunters—they’re for smart shoppers. If you're willing to look beyond a few scuffs and dents, you can furnish your home with high-quality appliances for a fraction of the price.

The next time your fridge goes out or you’re dreaming of a washer upgrade, consider going the scratch and dent route. It’s better for your wallet, the planet, and your peace of mind.